MobiLiveChat™ Live Web Interaction

  • Customer Service the Mobi Way!

      Connect anytime, anywhere
      Just like web chat, but Mobile
      No App required
      Secure, safe and guaranteed
  • SCANnChat’s Patent Pending technology takes your QR campaigns to a new level.
      QR Code goes directly to a live chat when scanned
      Works on print, electronic, videos, and all media vehicles
      Great for expos, outside events, conferences and in-store retail

  • Over the past decade web chat engagement has proven to increase incoming leads, increase sales, improve customer satisfaction and reduce customer support costs. Now with MobiWeb , you can give your customers the best of both worlds, delivering a more engaging and consistent shopping experience.

    •   live chat
    •  live analytics
    •  live ticketing
    •  live monitoring
    •  chat history
    •  chat transcripts
    •  chat insights
    •  chat social
  • We call them MobiPeople and they are ready to staff your inbound chats. Many businesses want to offer live chat on their websites or mobile applications, but don’t have the staffing to support it.
    MobiPeople is the solution, which will have you up and running within 7-days. Just think, your visitors can engage in live chat with a professional, certified live agent and free up your time to ‘close the deal.’ (LEARN MORE)

  • MobiIntel is an invaluable tool, which allows your business to track and capture key words, trends and patterns coming from your Customer’s chats. MobiIntel works in the background as your operators process chats (web or mobile). By creating rules you can improve the customer experience and lift your sales/service results. (LEARN MORE)

    •  Keywords
    •  Patterns
    •  Behaviors
    •  Trends
    •  Social Networks

Anytime, anywhere…live chat

 

It doesn’t matter where your Customer is MobiLiveChat connects Them with your support team.

 

Supports PC/Macs, All Smart Phones, Mobile/Web.

One Console – multiple chat channels!

sample
 

Taking inbound chats has never been easier…with our user-friendly console your operators can take 4 chats at a time.



 

ROI can be seen immediately by deflecting inbound calls.



 

85% of support calls are on mobile devices.

Mobi Plus

  • Twitter

    Use our MobiTweeter chat link generator to send chat invites through Twitter.

  • Facebook

    Add MobiChat to your Facebook pages and start taking live chats.

  • MobiPeople

    Add MobiPeople
    Let us take your chats

  • MobiIntel

    “MobiIntel’ is an invaluable tool, which allows your business to track and capture key words, trends and patterns coming from your Customer’s chats.

Our clients are telling us:

  • 35% reduction in inbound calls
  • 25% reduction in service costs (4 chats to 1 call)
  • 15%- 20% increase in call-to-action conversion
  • 100% customer satisfaction rates
  • Customer loyalty to chat vs. call

We Accept:

PayPal Credit
Join our mailing list!
For Email Newsletters you can trust

Live Chat FAQ

How Does Mobile and Web Chat Work?

It is simple and effective and immediate. Web and Mobile chat creates a new communication channel deflecting inbound calls or other high-cost customer service support options. Can you imagine taking 4 chats to every one call? It is that easy.

How Do I Get Started?

Call one of our executives righ now and discuss how chat can change your customer support. We offer free evaluation and great pilot programs allowing you to test out our system. We are so confident that we offer a 90-day 100% money back guarantee.

Who Answers My Chats?

The option is yours. Our software allows your internal support group to take chats quickly. Or we have professional chat agents that we can field your chats, create leads and provide product descriptions(FAQs). See MobiPeople for more information.

Is it Expensive?

We price our product according to your needs. We are the only chat provider that gives you at least 25 agent seats for once price. That is a 50% savings compared to the lowest chat provider in the market.

Are My Live Chats Secure?

Yes, hosting your data is our primary business and we make sure your data is safe. With industry-standard encryption, your data is fully guarded on the end-users' computer, along the networks and within the storage cloud.

Is There Anything To Download or Install?

All you need is to add some simple java script to your website or mobile applications. Then, log in-to your MobiLiveChat Operator Console via our website and start chatting with Customers.

Does Live Chat Really Work?

In today's competitive market, consumers demand instant responses to their questions. Consumers are busy (and out) and won’t be searching your website from their computer. If they don't get what they want, when they want it, they'll move on. MobiLivechat works to help you deliver what your visitors want, which is MOBILE CHAT!

MobiPivot Community

Mobile Chat: A Channel not a Fad

What has 7 digits and starts with an 8?  You got it, 1800 customer service phone numbers. What takes 90% less time to connect through, less time interacting and leading to immediate call to action results?  Didn’t get this answer…well … Continue reading →

Billions of people can’t be wrong!

Everybody loves statistics and we at MobiPivot are no different…the data surrounding mobile (smart phone) use is growing everyday proving beyond a doubt that consumers MUST be connected anytime, anywhere. GET THIS QUOTE:  “In the last twelve months, customers around … Continue reading →

We are Mobi and we know how to Pivot!

Innovation is all about the 2nd, 3rd or even 10th evolution of your idea.  Follow along our blog as innovators PIVOT from one reiteration to another while keeping their focus on their original vision. We are Mobi the innovators of mobile customer … Continue reading →

Why Mobi? Why are we leaders in Mobile Chat?

  • We are the only providers of Mobile and Web chat
    First-to-market and First-to-Innovate. We don’t just grow with technology…we build the pathway.
  • Patent Pending SCANnChat technology
    Let your customers engage in a live chat through a QR Code
  • Experience, Experience, Experience
    We lead the market in mobile chat w/ tested in the market chat applications
  • Support and Dedication
    We provide FREE support for the first 30 days.
  • A 60-day Money-Back Guarantee
    We aren’t happy if you aren’t

View Our Online Brochure

  • PDF Viewer Required